Gratitude – A Lever for Leadership and Feedback

The theme for this month’s EEE session is simple, powerful, and often underestimated in organizational settings: gratitude.

Often confused with compliments or occasional recognition, gratitude—as explored in Nonviolent Communication (NVC)—is above all an internal and relational attitude.

It is a conscious way of naming what nourishes relationships, supports co-operation, and enhances the quality of exchanges, especially when it comes to feedback.

In this session, we will explore:

• the difference between compliments, recognition, and gratitude, and why this nuance changes the quality of professional relationships;
• how gratitude, when linked to needs and concrete impact, becomes a powerful lever for clarity, commitment, and trust;
• how a conscious practice of gratitude can make feedback conversations safer, even when they are delicate or demanding;
• how to integrate gratitude into leadership and management practices without falling into “superficial positivity”

This session is designed to be simple, embodied, and directly applicable, in keeping with the spirit of EEE: a space to reflect, feel, and leave with a concrete insight to try out that very same day.