Privacy Policy

Last Updated: [July 4, 2024]

Mindsmatter (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). Please read this privacy policy carefully. By visiting the site, you are accepting and consenting to the practices described in this Privacy Policy.

This privacy policy is available in both English and French. You can view the French version of this policy by visiting Politique de confidentialité.

1. Collection of Personal Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your first name, last name, email address, telephone number, and information that you voluntarily provide us when you choose to participate in various activities related to the Site, such as subscribing to our newsletter or registering for a retreat.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

2. Use of Personal Information

We use personal information collected via the Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To send you marketing and promotional communications.
  • To send administrative information to you.
  • Fulfill and manage your orders.
  • To post testimonials.
  • To provide you with targeted offers.
  • To request feedback.
  • To enforce our terms, conditions, and policies.
  • To respond to legal requests and prevent harm.

Please note that if you do not allow us to collect or process the required personal information or withdraw the consent to process your information for the required purposes, you may not be able to access or use the services for which your information was collected.

3. Cookies

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

4. Disclosure of Personal Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information for longer periods for record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights and fraud prevention. Residual anonymous and aggregate information may be stored indefinitely.

6. Your Privacy Rights

In accordance with applicable Quebec privacy laws, you have the following rights:

  • Access and Rectification: You have the right to access and ensure that the personal information we hold about you is accurate, complete, and up-to-date. If any information is incorrect, you may request correction.
  • Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You may request deletion of your personal information in certain circumstances.
  • Complaint: You may lodge a complaint with the Commission d’accès à l’information du Québec if you believe that we have not complied with applicable privacy laws.

To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

7. Security of Personal Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.

8. International Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of Quebec or Canada where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under age 14 without verification of parental consent, we will delete that information as quickly as possible.

10. Changes to this Privacy Policy

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Site. The revised Policy will be effective 180 days from when the revised Policy is posted on the Site and your continued access or use of the Site after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

5041 Boyer Street, Montréal, QC H2J 3E8, Canada
Phone: 514-862-9438