Law 27 Assessments

Understand the workplace conditions affecting employee wellbeing

Psychosocial risks are aspects of the work environment related to how work is designed, organized, and supported that can negatively affect employees’ physical and psychological health. When left unaddressed, they may contribute to burnout, disengagement, conflict, absenteeism, turnover, and higher disability claims.

A psychosocial risk assessment identifies the underlying workplace conditions contributing to these outcomes so organizations can take targeted preventive action instead of reacting after problems have already developed.

Understanding Law 27: From Requirements to Action - Mindsmatter Info Session

Psychosocial risks are aspects of the work environment related to how work is designed, organized, and supported that can negatively affect employees’ physical and psychological health. When left unaddressed, they may contribute to burnout, disengagement, conflict, absenteeism, turnover, and higher disability claims.

A psychosocial risk assessment identifies the underlying workplace conditions contributing to these outcomes so organizations can take targeted preventive action instead of reacting after problems have already developed.

Key psychosocial risk factors

Our assessments evaluate the six psychosocial risk categories identified by the Institut national de santé publique du Québec (INSPQ):

1. Work intensity

Excessive workload, sustained pace, unrealistic deadlines, or insufficient time to recover between tasks.

2. Emotional demands

Frequent exposure to high-stress or emotionally demanding situations without the tools to process or regulate those emotions.

3. Autonomy

Limited discretion in organizing work, little decision-making power, or no control over methods and priorities.

4. Social relationships

Lack of support, interpersonal conflicts, poor communication, tense work climate, or problematic hierarchical relationships.

5. Value conflicts

Pressure to act against personal or professional values, loss of meaning at work, or a sense of “not doing one’s job properly.”

6. Job insecurity

Fear of job loss, organizational instability, or lack of clarity about one’s professional future.

How the psychosocial risk assessment works

Rather than relying solely on surveys, our unique approach combines multiple sources of information to provide a more comprehensive picture of psychosocial risks across your organization.

Depending on your organization’s needs, this may include:

  • Focus groups
  • Qualitative data through anonymous employee questionnaires (ex. Psychological Safety, Risk of Burnout, Perceived Stress Scale)
  • Existing organizational data (ex. engagement scores) 
  • Analysis by department or job category
  • Review of absenteeism, disability, turnover, and other workplace indicators

Following the assessment, you’ll receive:

  • A clear summary of psychosocial risks across your organization
  • Identification of organizational strengths and protective factors
  • Risk prioritization based on severity and impact
  • Practical recommendations for reducing identified risks
  • A recommended action plan

Why Mindsmatter?

Mindsmatter combines expertise in psychological health, leadership development, and cultural  transformation to support organizations in taking a structured, practical and aspirational approach to psychosocial risk prevention under Law 27.

The psychosocial risk assessments are led by Jackie Roberge, mental health expert and leadership coach. Jackie is trained by the Institut national de santé publique du Québec (INSPQ) to conduct psychosocial risk assessments. Jackie supports organizations in translating assessment insights into meaningful leadership and workplace training and practices that strengthen psychological safety and overall workplace health.

Jackie Roberge Mindsmatter

Ready to get started?

Whether you are in the early stages of implementing Law 27 or looking to strengthen psychological health in your workplace, we’re here to support you in taking the next step for a thriving workplace.

Book a consultation